Assembling Your Avatar Dream Team: Hiring with Your Customer in Mind [Ep. 25]

In this episode, Laura DiBenedetto and Julia Becker-Collins discuss the importance of hiring with the avatar in mind. They share their personal experiences and highlight the impact that hiring decisions can have on the avatar's journey with the business. They emphasize the need for staff members to deeply understand and align with the avatar, as well as the importance of values alignment. The hosts also discuss the use of personality assessments, such as DISC styles and Enneagrams, in hiring and staff-avatar alignment. They conclude by encouraging listeners to observe and understand personality styles to make better hiring decisions.

 

Takeaways

1 - Hiring with the avatar in mind is crucial for the success of a business.

2 - Staff members should deeply understand and align with the avatar.

3 - Values alignment is important in hiring decisions.

4 - Personality assessments like DISC styles and Enneagrams can be helpful in hiring and staff-avatar alignment.

 

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Chapters

00:00 - Introduction and Topic Overview

01:28 - Importance of Hiring with Avatar in Mind

03:10 - Recruiting and Retaining Staff with Avatar in Mind

05:30 - Hiring People Who Understand and Align with Avatar

08:19 - Learning from Hiring Mistakes

09:15 - Hire Slow, Fire Fast

10:32 - Using DISC Styles and Enneagrams for Avatar and Staff Alignment

14:13 - Observing and Understanding Personality Styles

17:34 - Improving Hiring Practices

20:11 - Conclusion